senator05
New Member
DO NOT BUY FROM EBAY SELLER iperformance.racing
I purchased a Walbro GSS342 fuel pump from this seller in March last year for my turbo upgrade.
I finished the project just before Christmas so the fuel pump has been In the car for 3 months. Last week the fuel pump failed.
From my Understanding Walbro fuel pumps are quality so I did some investigation and discovered there are fakes circulating. So I found a site that described how to detect a fake.
Turns out mine is a fake. Giving the seller the benefit of doubt I emailed the seller (still operating and has been since 2005) and mentioned it had failed and stated that maybe unknown to him the product appears to be fake.
The product description of the listing had and still does state 12 month Australian warranty so I figured that would at least be covered.
My First reply (to my second email) was that by the time I got the fuel pump to him and then to the manufacturer the warranty would have expired. The warranty expires 17 March 2018 and at the time of my first contact there was still 3 weeks.
I have sent numerous emails since and each reply has been more aggressive and less professional.
Honestly I know eBay is risky but I was not aware fake fuel pumps was a thing and the seller has an excellent rating and is an Australian seller so I purchased with a certain level of confidence.
I have made contact with eBay and their reply was unhelpful only advising to contact consumer affairs or PayPal. Anyone but them.
I purchased a Walbro GSS342 fuel pump from this seller in March last year for my turbo upgrade.
I finished the project just before Christmas so the fuel pump has been In the car for 3 months. Last week the fuel pump failed.
From my Understanding Walbro fuel pumps are quality so I did some investigation and discovered there are fakes circulating. So I found a site that described how to detect a fake.
Turns out mine is a fake. Giving the seller the benefit of doubt I emailed the seller (still operating and has been since 2005) and mentioned it had failed and stated that maybe unknown to him the product appears to be fake.
The product description of the listing had and still does state 12 month Australian warranty so I figured that would at least be covered.
My First reply (to my second email) was that by the time I got the fuel pump to him and then to the manufacturer the warranty would have expired. The warranty expires 17 March 2018 and at the time of my first contact there was still 3 weeks.
I have sent numerous emails since and each reply has been more aggressive and less professional.
Honestly I know eBay is risky but I was not aware fake fuel pumps was a thing and the seller has an excellent rating and is an Australian seller so I purchased with a certain level of confidence.
I have made contact with eBay and their reply was unhelpful only advising to contact consumer affairs or PayPal. Anyone but them.